Livingstone, Zambia Creates a ‘Forest of Faces’

? Destination Stewardship Report – Vol. 3 No. 2 – Fall 2022 ?

Another winner from the Top 100 – Every year, Green Destinations organizes the Top 100 Destination Sustainability Stories competition, which invites submissions from around the world – a vetted collection of stories spotlighting local and regional destinations that are making progress toward sustainable management of tourism and its impacts. From the winners announced this year, we’ve selected two more stories, this time from Zambia and Greece, that showcase different reasons for engaging the local community. Synopses by Josie Burd.

Top 100 submission by Rosie Mercer, Business Development Manager at Destination Livingstone Initiative

Tapping Local Wood-Carving Talent Gives Livingstone a Competitive Step Up – and a Lesson in Stewardship 

Just 10km away from Victoria Falls, one of the seven natural wonders of the world, Livingstone relies on tourism for its main economic activity. However, the town of Victoria Falls across the Zambezi River in Zimbabwe was getting most of the tourism traffic. So how could Livingstone draw those people back in?

In 2019, their community created a Destination Management Plan (DMP) to brainstorm opportunities to improve the situation. They also formed a new multi-stakeholder destination management organization called Destination Livingstone. With the lockdowns of the Covid-19 pandemic drastically increasing their problem, decisive action was needed.

A traditional carved wooden sculpture featured in the ‘Forest of Faces’ art installation. [Photo courtesy of Green Destinations]

Peter Anderson, international designer and creative director of the DMP, with the help of Acorn Tourism Consulting, came up with a plan that would celebrate the talent of local sculptors and create an attraction to draw tourists into Livingstone. Their idea was to commission the first public art installation titled ‘Forest of Faces’ that would feature wooden sculptures celebrating the cultural heritage of the city.

Here are some of the steps taken:

  • Consulting meetings with the Visual Arts Council, the Livingstone Museum, the Livingstone City Council, Chief Mukuni, and the arts and crafts markets, committees produced a working group that would focus on how to execute the project, prepare the competition rules, and communicate with the artisans.
  • An open competition commenced that required artisans to submit a drawing of their intended sculpture, the narrative behind the sculpture, what kind of wood they preferred to use, the expected height of the sculpture, the anticipated cost, and a small sample of their work.
  • The working group selected and commissioned 21 sculptures from the submissions.
  • The artisans found tree trunks suitable for their sculptures and spent the next 6-10 weeks using basic hand tools to complete their projects.
  • The final sculptures were erected over a two-week period and opened to the public on March 23, 2021, with information boards detailing the artist and story behind each sculpture.
  • In May 2021 the Livingstone community hosted a family event to allow the artists to show off their work to loved ones.
Artists and their families at the Livingstone family event. [Photo courtesy of Green Destinations]

Results

As it was free and open to the public, the sculpture park quickly became an attraction that drew both domestic and international travelers into Livingstone.

The project itself created a platform to discuss deforestation and the importance of harvesting trees sustainably. Artisans who usually worked with teak and ebony tree varieties, which were scarce in the nearby areas, were encouraged to use wood from dead trees in the local vicinity that had similar qualities. Replanting was also an emphasis that taught artists and community members the importance of maintaining biodiversity. In honor of the project and of World Forestry Day, celebrated on March 21, artists and dignitaries were given trees to plant in their home villages.

Revitalizing the Kypseli Neighborhood in Athens

? Destination Stewardship Report – Vol. 3 No. 2 – Fall 2022 ?

Another winner from the Top 100 – Every year, Green Destinations organizes the Top 100 Destination Sustainability Stories competition, which invites submissions from around the world – a vetted collection of stories spotlighting local and regional destinations that are making progress toward sustainable management of tourism and its impacts. From the winners announced this year, we’ve selected two more stories, this time from Zambia and Greece, that showcase different reasons for engaging the local community. Synopsis by Josie Burd.

Top 100 submission by Alexia Panagiotopoulou, Head of Strategy, Athens Development and Destination Management Agency

Revitalizing the Kypseli Neighborhood Began with a Holistic Redo of Its Core Agora 

Amidst the densely packed historic neighborhood of Kypseli stands a building that has gone through lifetimes of change. The Kypseli Agora is one of the last permanent neighborhood markets in Athens, a traditional gathering place for the community. Fondly recalled memories of after-school ice cream visits and weekend shopping for fresh foods with their parents roll off the tongues of elderly residents as they reminisce about how the market felt more like a second home than a place of business.

A group passes through a local park during a walk around the neighborhood. [Photo courtesy of Green Destinations]

This lively atmosphere began to disappear in the 1980s as younger people moved to the suburbs instead of into the homes they would have inherited in Kypseli. The majority of the residents who stayed were elderly. As the neighborhood declined, so too did traffic to the market. The Kypseli residents, the City of Athens, and the public recognized this loss for what it was and considered how they might bring the vibrancy and life back to this community.

These are some of the steps they took to achieve that goal:

  • 200 people engaged in public forums discussing ideas and proposals for the market. Citizens submitted an additional 470 proposals.
  • Private companies, associations, social enterprises, and civil society groups submitted 17 total proposals in an Open Call to select the manager of the market.
  • The City of Athens coordinated 3 months of cooperative activities to promote the Open Call and begin encouraging a collaborative culture for the market.
  • The Kypseli Agora worked with surrounding businesses to provide a place for them to show their work while building relationships together.
  • Lower-rent spaces in the market went to startups and popup shops with a focus in social business that encourage questions about consumption and stimulate the circular economy. The goal was to emphasize inclusivity and create opportunities for vulnerable groups to be recognized for their work.
  • The new market determined that it was important to build regularity and thus developed a schedule. Some events include an organic garden vegetable market on Wednesdays and a brunch showcasing food from neighborhood kitchens once a month on Sundays.

Results

Kypseli Agora achieved a new life in 2018. With social entrepreneurship and sustainable values at its heart, the market became a thriving hotspot for culture and community. Since its revival, quality of life in this neighborhood has increased, drawing an influx of residents, especially writers and artists. The revitalization of the market has also been credited with helping the City of Athens to become the European Capital of Innovation in 2018.

Pop up brunch, Kypseli Municipal Market, part of the Athens City Festival. [Photo courtesy of Green Destinations]

After two years of shutdowns and uncertainty due to the COVID-19 pandemic, the market hosted an all-day lounge and party in May 2022 to help relaunch the neighborhood. The appeal of the Kypseli neighborhood now extends beyond the immediate community and is known throughout Greece and beyond, often featured in international press as a cultural destination. Indeed, Green Destinations and the Future of Tourism Coalition chose Athens and the Kypseli Agora to host their annual conference, held September 26-29 of this year.

Repairing Tourism in Transylvania County, NC

? Destination Stewardship Report – Vol. 3, No. 1 – Summer 2022 ?

Another winner from the Top 100 – Every year, Green Destinations organizes the Top 100 Destination Sustainability Stories competition, which invites submissions from around the world – a vetted collection of stories spotlighting local and regional destinations that are making progress toward sustainable management of tourism and its impacts. This entry, from the winners announced last year, showcases how a popular North Carolina county created a locally supported program to clean up its tourism wear and tear. Synopsis by Supriya A. N.

The City of Brevard sits nestled amongst the mountains of Pigsah National Forest. [Photo courtesy of Green Destinations]

Top 100 submission by Lee McMinn, Transylvania Always.

In the Wake of Overcrowding, Eco-sensitive Transylvania County Mobilizes Stakeholders to Enhance Sustainability

The love of nature and desire to spend quality time outdoors has resulted in a spike in visitor numbers beyond the carrying capacity in Transylvania County, North Carolina. Not surprisingly, this was causing long-term damage to park resources with overcrowded trails, worsening water quality, increased litter, and even death and injury. The inconvenience caused by overcrowding led residents to question the positive effects of tourism as a vital contributor to the local economy.

Visitors cool off at a popular waterfall and swimming hole. [Photo courtesy of Green Destinations]

To establish the long-term sustainability of the region and restore balance to the natural environment, Transylvania County Tourism Development Authority created a subcommittee called Transylvania Always whose mission addresses the above issues. Transylvania Always partnered with various environmental agencies, non-profits, public land managers, volunteer organizations, and public relations firms to establish a sustainable natural environment for visitors’ safe and memorable enjoyment of the region and diversify the local economy with consistent tourism income.

Some of the steps that helped achieve their goals are:

  • Offering grants to agencies to improve the quality of the experience by repairing and rerouting trails, and improving river safety
  • Consulting with experts to study and develop a comprehensive river inventory to better implement safety strategies and any new activity near the water body

    Trail maintenance is crucial for access to outdoor recreational activities. [Photo courtesy of Green Destinations]

  • Hiring agencies to develop materials to convey the message of trail etiquette, waterfall hazards, and organize campaigns like ‘Leave It Better’ motivating residents and visitors to pick up litter and keep the surroundings clean

With these measures, Transylvania Always changed the narrative of the county as an overcrowded destination to one that’s better managed through active and enthusiastic participation from various stakeholders.

Find the complete Good Practice Story (PDF) from Transylvania County and Brevard, North Carolina.

Brazil’s Bombinhas Learns About Itself

? Destination Stewardship Report – Vol. 3, No. 1 – Summer 2022 ?

Another winner from the Top 100 – Every year, Green Destinations organizes the Top 100 Destination Sustainability Stories competition, which invites submissions from around the world – a vetted collection of stories spotlighting local and regional destinations that are making progress toward sustainable management of tourism and its impacts. This entry, from the winners announced last year, showcases how a Brazilian community needed to rediscover itself in the face of growing popularity – and did. Synopsis by Supriya A. N.

A tour group visits a local church to learn about the customs and traditions that contribute to Bombinhas’ cultural identity. [Photo courtesy of Green Destinations]

Top 100 submission by Keli Regina Benvegnú, Discovering Bombinhas.

Bolstering the Identity of Bombinhas with Formal Training through Active Community Participation

Brazil’s coastal city of Bombinhas is a rising tourism destination, attracting close to 1.5 million visitors during its peak season of November to April.

The continuous influx of seasonal employees, entrepreneurs, and new residents has led to a blurred understanding of the city’s history, culture, natural attractions, customs, and traditions. The absence of an authentic source of information and the lack of knowledge-sharing has resulted in locals and tourism sector employees being unaware of the city’s history, which affects its identity.

To address this issue, Setur (Municipal Tourism and Economic Development Office) developed a training course about the city for both employees in the tourism sector and locals. Delivered by Discovering Bombinhas, the 12-hour training course is taught by graduates specializing in tourism, creatively known as Tourismologists. Divided into two sections, the course consists of a theoretical class followed by a tour of the city.

Importantly, the collective participation of locals and public-private partnerships is the highlight of this initiative. This can be seen throughout the two-day course:

  • Tourismologists develop a booklet containing historical facts and general information with assistance from public servants in the areas of Environment and Culture
  • A community resident, who is recognized as Master of Culture in local gastronomy and family agriculture, shares their knowledge and life history with students
  • Tourismologists lead students on a free city tour, made possible by partnerships with local tourist agencies

    Museum visits teach students about the culture and history of their destination.  [Photo courtesy of Green Destinations]

  • Visits to museums, historical squares, fishing reserves, art workshops, and boat trips are included at no extra cost, thanks to warm-hearted locals willing to share their stories for the benefit of the city

This course sets an example of how a community can come together to address a common problem of safeguarding and nurturing its identity through collective participation without any reliance on valuable public funds. Find the complete Good Practice Story (PDF) from Bombinhas city, Brazil.

To Market Stewardship, Use Local Voices

? Destination Stewardship Report – Vol. 3, No. 1 – Summer 2022 ?

We last visited Sedona, Arizona in our Spring 2021 (Vol. 1, No.4) issue, to report on their plan for getting a handle on overtourism. It’s still a struggle. Here, Holly Prievo of GLP Films describes how a strategic video campaign that enlists local support and participation can shift a DMO from destination promotion to marketing stewardship – a model for any destination.

[Above: GLP’s trailer, “The Soul of Sedona” ]

Video Stories Feature Local People in Bid to Help Overrun Sedona, AZ

How can we widely communicate the need to preserve a remarkable destination suffering from overtourism without drawing more people to it?

In our 2021 work with Sedona, Arizona, that was exactly the question. GLP Films works with destinations to strategize and work toward sustainability goals using storytelling. Sedona, its community rife with resentment and its fragile ecosystem threatened by the feet of millions, was hoping to raise awareness about the consequences of irresponsible tourism through a video campaign deployed in a manner that could educate current visitors without leading to more.

These conflicting concerns make solutions for any single issue difficult, and certainly satisfying all would be a challenge. But it was clear that destination stewardship was needed to improve environmental & social conditions while upholding the local economy that is so heavily dependent upon tourism.

Our Process – The Missing Piece

Pursuing responsible destination management starts with community input. In the case of Sedona, getting the local community on board for any communication plan was imperative, as friction from tourism had made the local community critical of anything resembling marketing. The campaign was contingent upon raising the understanding of the benefits of tourism throughout the local residents, and bringing the community into the conversation to garner a sense of involvement, ownership, and pride for Sedona, not only as a magical landscape but as a destination that upheld environmental standards to protect it.

Sunrise over a Sedona landscape. [Photo courtesy of Jake Belvin]

Sedona was already deploying environmental campaigns to educate visitors and residents alike on environmental stewardship. However, GLP recognized the need for an emotional lift to the messaging. Involving local champions and voices allowed us to tie in the community and provide another perspective to viewers, personalizing the messaging. These authentic voices of local champions would connect viewers with the human side of the destination and elevate the sense of reverence visitors might experience for the landscape, instead of just presenting them with facts and rules.

Pre-Production

In order to find and select champions for the campaign, as well as get buy-in from the community, it was essential that our team made ourselves accessible and open up the lines of communication with the local community. Throughout the pre-production process, we solicited community input. Our scouting trip, community “town hall” meetings, and in-depth interviews with champions and local stakeholders uncovered concerns and informed the direction for the campaign.

Incorporating listening tools helped reduce misconceptions about the project, allowed community members to voice their concerns and have them addressed where possible, and become part of the conversation for a campaign that had everyone’s best interests in mind.

GLP works closely with local organizations like the Sedona Mountain Biking Academy. [Photo courtesy of Rob Holmes]

Post-Production 

Understanding the concerns of the community regarding marketing Sedona further, a Town Hall was held to premier the trailer, The Soul of Sedona, and reiterate the purpose and use of this campaign. Conscious of the community’s trepidation towards the work, we collaborated closely with Visit Sedona to communicate the intentions behind the campaign as well as provide an opportunity for residents to ask questions and voice their concerns. We discussed how the videos were to be used, who the intended audience was, and how it would alleviate strain on the landscape, then opened up the floor for the community members to have an open discussion about their concerns and expectations.

Responsible Deployment

This particular campaign was geared toward marketing stewardship, not the destination. In order to do this, our approach was centered on:

  1. Pulling in voices of the local community, instead of featuring visitors and travelers.
  2. Highlighting the emotional messaging and storytelling to invoke a sense of reverence, respect, and responsibility toward preserving the landscape.
  3. Promoting the campaign on location, specifically on hotel channels, or to those already booked to visit Sedona, instead of on travel platforms where the videos might encourage more bookings and visits.

Throughout our work with Sedona, we discovered that Sedona’s main problem was one of balance: an economy dependent on tourism in contention with an ecosystem compromised by too much of it and a beleaguered local community inconvenienced by it.

By pulling in locals, relying on their voices for an emotional lift for the campaign, and careful placement of the messaging and campaign assets, we were able to balance the varied and somewhat conflicting needs of the destination.

One element that could have made the campaign more successful, we believe, would have been documenting and measuring the sentiment of the community members pre-project to post-project. Although town halls and open communication were prioritized throughout the process, further qualitative analysis through surveys would have been helpful to measure the community’s perception of the campaign before and after, and ultimately, its effect on the local ecosystems and perception of tourism in the region.

Our final product consisted of three videos, two-to-three minutes each, focused on the three key drivers for tourism identified by Visit Sedona – outdoor recreation, spiritual transformation, and the arts.

For any given destination the cost for a video campaign is driven by many variables, starting with the budget of the film partner and then the scope of work, location, deliverables, schedule, and so on. Video is a powerful tool for education and beyond. It’s a medium that allows complex messages to be distilled and delivered compellingly using both audio and visual cues, creating an experience around the message, and showing instead of telling

A Malaysian District Collaborates Lest Tourism Run Wild

? Destination Stewardship Report – Vol. 3, No. 1 – Summer 2022 ?

Why would a place with relatively manageable tourism create a sustainable travel destination coordination group? While many destinations around the world are reeling from the impacts of over-tourism, including environmental degradation, a few are heeding the warning and proactively putting a plan in place. One such is the Mersing District in the Malaysian state of Johor, just north of Singapore. Cher Chua-Lassalvy discusses what it took to rally the district’s numerous, varied stakeholders and create the collectively managed Sustainable Travel Mersing Destination Coordination Group.

Aerial view of small green island, with sand flowing into crystal blue-green water.

Aerial image of Pulau Goal, Mersing, one of Malaysia’s nearly 848 islands. [Photo courtesy of Mohd Farithrizal Bin Md Zain, Jurufotografi B19, MBIP]

Mersing? Where’s that?

I have a friend who goes by the name Mersing Guy on Facebook. He was born and bred in Mersing and runs the local recycling business in town. Mersing Guy (true to his name) loves showing his visiting friends the hidden gems in his beautiful home district. A few weeks ago, we stood in front of the gold-domed Masjid Jamek looking out across the charming coastal town and beyond to the coral-ringed islands that dot the emerald sea. Mersing Guy always says that he is truly lucky to call this place home. It is a sentiment I have heard echoed many times from locals and it is easy to understand why.

The stunning hilltop mosque, Masjid Jamek Bandar Mersing, illuminated at night. [Photo courtesy of Chan Hyunh Photography]

However, the natural beauty of the area is a double-edged sword. It attracts tourists like bees to honey, but the ecosystems in Mersing’s mainland and islands are also extremely fragile and susceptible to damage from human pressures. This biodiversity is not only the pride and joy of the local communities but also a key contributor to their livelihoods and well-being as a source of tourism revenues, employment, coastal protection, and food resource. Furthermore, an influx of tourists and unmanaged growth of tourism development could have an effect on the current, much-loved, laid-back way of life, cultural assets, and land use. Herein lies the often-seen challenge of balancing the benefits of tourism with the desire and need to protect these wonderful landscapes.

Mersing District is located along the east coast of peninsular Malaysia’s southernmost state of Johor. It is the third largest district in Johor and encompasses a land area of 2,838 square km (including the offshore islands). Mersing is most famous for its eco-diverse islands described in the Lonely Planet as:

“a constellation of some of Malaysia’s most beautiful islands. Of the cluster of 64 islands, most people only know of Pulau Tioman, the largest, which is actually a part of Pahang. This leaves the rest of the archipelago as far less-visited dots of tranquillity.” The Lonely Planet

Besides the islands, Mersing is host to other natural wonders including long stretches of untouched mainland coastal beaches, mangrove-lined rivers, and pristine and little-visited rainforest reserves. Endau-Rompin National Park in the north of the District is the second largest national park in Peninsular Malaysia, encompassing 870 square km and protecting the only remnant of native lowland tropical rain forest in southern peninsular Malaysia and mainland Asia.

Given its rich nature and biodiversity, Mersing attracts both domestic and international tourists. However, according to the Mersing District Council, Mersing remains comparatively undiscovered, with the District receiving approximately 250,000 tourists per year pre-Covid, a little lower than the 270,000 tourists registered annually at the better-known, single island of Pulau Tioman in nearby Pahang.

Why Does Mersing Need a Destination Coordination Group?

As Mersing sees relatively little tourism, one questions the need for the district to have a destination coordination group to focus on sustainable travel. Many local stakeholders including government, businesses, and residents nevertheless recognise that without guardianship and management, our fragile ecosystems risk being damaged. Many of us have seen how mass-tourism and over-tourism destroyed natural wonders in destinations close to us. We did not want this to happen on our own turf and wanted to put measures in place to manage tourism sustainably.

word cloud with words like beach, small town, food, relaxed, peaceful, tourist attraction. These words are used to describe the district of Mersing in Malaysia.

Word map based on the question asked via an online survey of Mersing’s community “What is your favourite thing about Mersing?” An exercise undertaken as part of Cultural and Bio-Asset Mapping of Mersing 2020. [Image courtesy of Majlis Daerah Mersing, Think City Malaysia and KakakTua Guesthouse & Community Space]

A study commissioned by the East Coast Economic Region Development Council on the Endau Rompin Park concluded that “a more holistic, landscape-scale approach should be adopted, with Endau Rompin forming part of a wider strategic economic zone based around sustainable tourism and land management”.

How Sustainable Travel Mersing Came About

In 2019, the idea of a mixed stakeholder sustainable destination working group was mooted to the Mersing District Council (Majlis Daerah Mersing) by several local stakeholders. The group would be led by the Council, and lined-up into the Malaysian Ministry of Tourism Arts and Culture’s National Ecotourism Plan 2016-2025 which proposes that Destination Coordination Groups (DCGs) be set-up across the 60 eco-tourism clusters across the country.

As a local stakeholder group composed of government, NGOs, private sector, and community leaders, our working group developed and took the proposal to set up a Mersing DCG to multiple meetings across government agencies at Federal, State, and District levels as well as to receive the blessing of the Johor Palace, which houses the royal Sultan of Johor.

In mid-2019, after six months of presentations, awareness-raising and persuasion, Sustainable Travel Mersing STM DCG was founded. Its aim is to support the development and growth of tourism that allows communities and businesses to thrive alongside healthy ecosystems. As a stakeholder group, STM uses the Global Sustainable Tourism Council  Destination Criteria to guide its work. The goal for the destination is to become certified as a sustainable destination by 2025.

A group if people in side a guesthouse in Mersing District. People are on couches looking at their phones and on a screen out of the frame.

Launch of Cultural and Bio-Asset Mapping of Mersing 2020 Project by Majlis Daerah Mersing, Think City Malaysia and KakakTua Guesthouse & Community Space. [Photo courtesy of KakakTua Guesthouse]

The Work

STMDCG has since created work plans based on priorities guided by the four pillars of GSTC’s Destination Criteria. The on-ground work has included:

  • Development of a DCG and Secretariat with Terms of Reference in place
  • Scheduled monthly meetings to brainstorm strategy, work plans, apply for funding, and present work completed
  • Holding town halls and focus group discussions for local stakeholders and collecting input, thoughts and opinions on sustainable tourism in Mersing
  • Collating feedback and relevant available information, then using these to create priorities for STM
  • Co-writing the first iteration of a sustainable tourism strategy largely based on the GSTC’s Destination Criteria. The strategy is currently out for consultation.
  • Collectively applying for funding on a collaborative basis to meet the aims of STM.

In addition, individual government departments, NGOs and private sector participants also continuously push forward with individual projects around marine and terrestrial conservation, stakeholder engagement, up-skilling, capacity building, creating guidelines, and mapping, which collectively add to the goals of STM.

Whilst Covid has delayed outputs and progress of STM, the activities and advocacy so far have resulted in some subtle changes. For instance, the Malaysian government increasingly cites and labels Mersing district as an eco- / nature tourism hub within Malaysia. This has resulted in steps by various players, including a pilot project by Majlis Daerah Mersing in partnership with a local university for an online tourism registration, monitoring, and governance portal. Though still in its early stages, it highlights the government’s will and interest in managing tourism and its impacts.

There has also been increased interest in Mersing from external agencies and funders in supporting post-Covid economic recovery, in particular the development of resilient, sustainable, and community-led tourism in the District.

Challenges and Lessons Learned

STM’s progress was greatly hampered during the two years of Malaysian Covid lockdown. In addition to being unable to meet physically as a working committee, we were also set back because we could not conduct training and stakeholder consultations in a community uncomfortable with digital interfacing.

Besides the Covid years, the work across multiple stakeholders and varied geographical landscapes has posed various challenges. However, these challenges have provided us with some important learnings outlined below.

  • Ground-up initiatives can get off the ground if there is enough patience, perseverance and will.
  • Every location needs a different approach to sustainable tourism, but we can learn deeply from other destinations journeying on the same path.
  • We currently run STMDCG without a full-time project management team. All participants give their time voluntarily. To forge ahead in the journey towards certification, we feel that we need a funded full-time project team to truly propel the project forward. We feel that this needs to be led by a project manager with one or two junior officers.
  • Human connections are key. It is a top priority to have STM’s aims more widely disseminated to tourism operators, resort operators, owners, and other community stakeholders. We believe this is best done through a mix of more formal town halls and focus groups as well as small group informal meetings and coffee or “makan” (eating in Malay) sessions.
  • A diverse stakeholder engagement team is essential, as different ethnic or gender groups in communities feel more comfortable speaking to different members of the group.
  • Co-creation with multiple stakeholders can be a lengthy process requiring a lot of patience, however this leads to joint ownership of the project’s directions and is a worthwhile exercise.
  • The diverse mix of landscapes (islands, rainforest, mainland coast) creates challenges, and we are still grappling with how to best tackle them. For now, we include trips to remote small islands and indigenous communities (which can be costly) as well as mainland stakeholders.
  • Creating a recognised DCG working on sustainable tourism has amplified interest in Mersing as a sustainable tourism destination. This has brought increased funding and projects focused on biodiversity conservation and responsible tourism into the area.

Today as I finish off this article, we have come out of our first physical post-Covid STMDCG meeting here in Mersing. How wonderful to finally sit around a table, eat local snacks, connect on a human level, and physically put our heads together again. I look forward to post-Covid reopening with optimism and hope the work we are planning will make Mersing Guy proud.

——————–

Cher  Chua-Lassalvy is Co-founder and Managing Director of Batu Batu – Pulau Tengah, a sustainably-minded off-grid island retreat in Malaysia with a focus on generating profits through tourism to create positive impacts in the local area. She is also the President and Founder of Tengah Island Conservation, a Malaysian non-profit biodiversity management NGO working within the Johor Marine Park. Batu Batu and TIC together were the proud winners of the World Travel Market Responsible Tourism Silver Award for Best in Conservation & Wildlife (2019).

Doing It Better: Big Bay, Michigan

[Above: Fall colors along a Big Bay road. All photos courtesy of CREST.]

? Destination Stewardship Report – Vol. 2, No. 4 – Spring 2022 ?

How does a low-population, outdoorsy locale go about convening a destination stewardship council after the extractive industries it once depended on have wound down? CREST’s Kelsey Frenkiel relates how remote Big Bay, Michigan, USA created their own council from scratch. Apparently, a good consultant can help. This is the ninth in the Destination Stewardship Center’s “Doing It Better” series on collaborative destination management in the spirit of GSTC’s Destination Criterion A1.

The Outdoors Unplugged: Building a Destination Stewardship Council on Michigan’s Upper Peninsula

Sven Gonstead came to Big Bay, Michigan, the way most people do: via County Road 550, the 30-mile expanse that links the town, as if by a thread, to the city of Marquette, Michigan. A driver can do a lot in 30 minutes. He can count the shades of gold and auburn that rise as if ablaze in the distance; he can tweak his mind’s radio dial until the static fades and clarity seeps in; he will almost certainly lose GPS signal by about mile marker 20.

For some, the distance is a deterrent. For locals, being at the precipice of one of America’s longest dead-end roads makes their town special. Says Sven, “On that drive was when I decided I was moving to Big Bay.”

Sven is the Chairman of the Big Bay Stewardship Council (BBSC), a non-profit that supports efforts to make Big Bay – a small town located in Powell Township – a wonderful place to live and visit. Sven and other community members, with the help of the Center for Responsible Travel (CREST), built the organization largely from scratch, with many lessons learned along the way.

About the Place

The name Big Bay seems to make an amusing comment on size, with only 800 residents scattered throughout the dense, partial old-growth forest. But what it does not have in population, it makes up for in personality, both culturally and in the natural landscape, with towering trees, booming waterfalls, and abundant wildlife. Its “biggest” asset by far is its location next to 31,000 square miles of Lake Superior; the town counters with almost 2,000 grand, watery acres of its own, interior Lake Independence. Big Bay, and the whole Upper Peninsula for that matter, does not show up on the hand that Michigan residents will raise to depict the shape of the state. The U.P. is a finger that points perpendicular to “downstate” (how UPers – “Yoopers” – refer to the rest of Michigan), and the landmass is actually connected to Wisconsin and nudges into Canada.

Some other things Big Bay has to its name: an infamous killing depicted in the black-and-white film Anatomy of a Murder, with two historic locations featured in the story still operating, the Thunder Bay Inn and the Lumberjack Tavern. It was an early vacation getaway for Henry Ford, who owned 313,000 acres of timberland and a sawmill that still looks out over Lake Independence. The town’s bar-goers are also the inspiration for the Big Bay Shuffle, a song and dance coined by actor and musician Jeff Daniels.

Snowmobiles park at the historic Thunder Bay Inn, seen in the film Anatomy of a Murder.

Residents can be impressively hardy and capable – entrepreneurs, artists looking for a backcountry muse, and Do It Yourself-ers, some of whom built their own homes or parts of them (sometimes with the intention of going off-grid). They also have a strong sense of community and family, Big Bay being the place where they can spend time with loved ones and truly get away from it all. “Camps,” or rustic dwellings, often without Wi-fi or other amenities, are used as second homes where people can recharge and reconnect with each other

About the Council

The Big Bay Stewardship Council is working hard to protect this unique sense of place, encouraging developments that are good for their micro-economy while also retaining the strength of their cultural and natural environment. This involved, in partnership with CREST, efforts to shepherd more responsible forms of travel. Tourism is already occurring in large numbers. Visitors share Big Bay’s trail systems, stay in short-term rentals or the hotels and motels, use boats and kayaks on the lakes, frequent local campgrounds, and take part in seemingly all types of year-round recreational activities, both motorized and non-motorized.

The BBSC focuses its work around six major goals:

  • Enhance Sense of Place
  • Expand Outreach & Partnerships
  • Support Infrastructure & Asset Enhancement
  • Provide Entrepreneurial Support
  • Support Authentic Experiences & Events
  • Measure What Matters

Organizational Development

Each year, the BBSC conducts planning sessions to determine what activities will be accomplished that year to achieve these goals. They currently have three committees and hope to establish more as they gain capacity: the Steering Committee for overall governance, the Marketing Committee to maintain their partnership with the destination marketing organization Travel Marquette in telling Big Bay’s story, and the Placemaking Committee to conduct on-the-ground projects. The BBSC recently achieved non-profit status through the IRS, which means they can accept tax-deductible donations and apply for grants more easily.

To support this project in the early stages and determine that a destination stewardship council was needed, CREST conducted a scoping study to understand the region’s opportunities and challenges and collected baseline data about the impact visitors were having on the economy, the environment, and resident quality of life. They also helped to develop a marketing brand, Discover Big Bay, with a logo and associated tagline, “the outdoors unplugged.” The Lundin Foundation and Eagle Mine also partnered on the project as part of their work to strengthen communities where they operate.

The initiative has already ticked the first box for sustainable management of tourism destinations, according to the Global Sustainable Tourism Council’s Destination Criterion A1: having “an effective organization, department, group, or committee responsible for a coordinated approach to sustainable tourism, with involvement by the private sector, public sector and civil society.” This type of cross-sector collaboration has been elusive for even the most developed tourism destinations. Sven explains how they got there:

Background

You’re not originally from Big Bay. What prompted you to move there, and what is so special about it? 

Long story short, I came to participate in the first Noquemanon Ski Marathon in January of 1998. It was the first time I had spent any amount of time in Marquette County, and I found love. It was incredible. The day after the ski race, I drove County Road 550 from Marquette to Big Bay, and on that drive was when I decided I was moving to Big Bay. It had all the elements I was drawn to on the dead-end road. It was the people that were looking for an alternative to the normal existence in this country, I guess. People that are looking for something a little different… that are looking for more resonance with nature and the water. And of course, I love skiing in the winter. I moved in August 1998.

What is it about Big Bay that keeps people there? 

A big part of it is the people. It draws folks that are independent and strong. That think of the world in a different way. And we’re obviously all drawn to the physical beauty. With Big Bay it doesn’t jump out at you right away when you pull in. You will see these places that are amazing after you arrive – Alder Falls, Black Rocks, Yellow Dog Plains, and the Yellow Dog River…. Both [my wife] Marcia and I have so many places we want to visit that we haven’t yet. A lot of hidden morsels.

Sunset highlights one of Big Bay’s many lakes.

What are some of the challenges the region faces economically, environmentally, or with tourism or quality of life? 

That’s the ironic thing. A lot of the things that draw folks to Big Bay, they preclude economic development in the usual context. We’re at a dead-end road, it doesn’t really make sense for any manufacturing. It can also be hard to find healthy food in our community. So those things that draw people to Big Bay are the things that can make it difficult to live here. A micro-economy that is successful is a difficult dance. CREST was important in helping us determine that sustainable tourism could help us diversify our micro-economy.

Big Bay was a community that was developed through using natural resources like logging, mining… And some manufacturing thrown in there too. The Ford Mill, the Brunswick Mill. Our roots are in harvesting lumber. There’s a lot of environmental issues that have arisen through the years, and today there are significant threats to our natural and cultural resources. The dichotomy of development in the context of our natural environment is interesting. There’s a prospective spaceport that could be [here] in Powell Township, and of course there are issues environmentally with that. It feels like there is always pressure to keep developing. We have to figure out how to have a micro-economy that’s not going to threaten our way of life. It’s a real challenge to re-tool a little bit and look to the future in different ways.

How Big Bay Built Their Council

How did the Big Bay Stewardship Council get started? 

Things got started when a few community members got together and started talking about what this community can do differently that can carry us into the future. As stated earlier Big Bay has been dependent on boom-and-bust industries, like mining. Thankfully, the Lundin Foundation and Eagle Mine recognize that their presence has the potential to initiate that cycle again. Fortunately, they’ve been great partners to help us figure out a way that we can buffer this boom-and-bust cycle that  has occurred during the last 100 years. Working with CREST, we completed a scoping study and got some baseline data [such as number of people employed by tourism, trail user counts, and funding raised by existing events] to build off of.

What are some examples of projects that address the above challenges?

An issue is that we didn’t have a conduit for the community to communicate. That was one of the biggest challenges. Folks are doing their own thing, saying, “wouldn’t it be great to do this or do that”. Without a conduit, it was tough to have an organized effort to a) understand what the community wants as a whole and b) determine what it will take to accomplish those goals and c) follow through and finish them out. It’s pretty neat we have the structure [through the Big Bay Stewardship Council] now that we can look to. The Big Bay Fall Fest is a great example. It’s a representation of what the BBSC is all about: bringing in everybody from the community, the artists, the gunsmiths, farmers, non-profits, food vendors, and the people of all ages. It’s about just being together, initiating the conversation, and understanding that we’re in this together.

Tell us about the people of the BBSC. Who do you have on the Council and why? 

It’s such a wonderful and diverse group. I’m excited for the future in that regard. The BBSC at its best is intended to be as diverse as possible. We’re doing a good job of that. We have a couple of nonprofits with the Yellow Dog Watershed Preserve, Bay Cliff Health Camp. Then we have for-profit businesses like the Thunder Bay Inn. And local government… It’s incredible to have something new for this community, where we can have a conversation about what’s a sustainable direction that preserves the character of Big Bay.

Accomplishments

What have been some of your greatest successes so far? 

This diverse group that’s well-represented. We’re able to really communicate in a way that’s productive.

Another success, with CREST’s assistance, is the scoping study and the baseline data collection that we were able to do. In my opinion, [data collection] is one of the most important things that the BBSC is doing. By keeping tabs on what’s going on, we have a shield against any potential overtourism issues that pop up, to make the right decisions going into the future. We’re armored with this knowledge. It’s becoming more obvious to me how important it is as we progress. I don’t know any neighboring community our size that has the ability to do that right now. To collect resident input, and use that data to inform our activity planning.

And the Fall Fest. It was like a big old barbecue… It was so great to see everyone hanging out. To be able to support other businesses and people that are starting little projects or hobby businesses, to have a platform for them to try it out, even if it’s just a booth at our Fall Fest.

Lessons Learned

What are some of the most important lessons you’ve learned in the 1.5 years that the BBSC has been operating?

First, the importance of data collection. It’s absolutely critical.

Second, that we should always be thinking about our capacity and be reasonable [with our activity planning]. We have to always keep in mind what’s achievable. The biggest issue is that making a living in Big Bay… that’s a full-time job in itself. A lot of people have skill sets to help with what is needed to run an organization like this, but a lot of those people are retired. People come here to relax, to get away from it all, to fish and stuff. There’s a limited amount of folks that are willing to help and that can help. It makes it really difficult. But there’s a lot of untapped talent and potential in our community. As we grow and people understand the value [of the BBSC], we’ll see an uptick in membership and volunteer help. We’re thinking about launching a membership model, but we need to do preliminary projects to get people to understand the value of our work first. If they understand that, they’ll jump in.

Bar-goers hang out at the historic Lumberjack Tavern.

Being such a diverse group, a community that communicates together is going to see greater results. Other communities did not do as good a job communicating early on and they got overwhelmed [with tourism]. And that is a big lesson for us. With Marquette evolving as a tourism destination and the rate it’s growing, it’s very possible something could happen in Big Bay, and we could get rolled over beyond our capacity. It’s good to have data and communication so we can keep tabs on that and react as needed.

What are you most excited about tackling in the future? 

First, working to expand the membership and the volunteer core, and watching the organization grow. It will be a slow but steady process.

I’m also really excited to actually tackle a larger project [like collaborative trail building or installation of streetlights] that we couldn’t begin to consider before the BBSC existed. We didn’t have the structure to even think about the bigger picture and tackle some things that people talked about that would improve our community.

I also think we can support the artists and musicians in our community more. We have many artists here, but there’s not a framework for them in the community. They’re living here but pursuing their work remotely. We hope to find ways to support them, maybe do an artists-in-residence project or gallery to create an environment that’s appealing for artists to live here.

I’m excited to see the Fall Fest grow and evolve.

Finally, I hope we will be able to assist Powell Township with large projects such as improving curb appeal, a community center, and building a Historical Trail. This will be a great opportunity to bring the community together in a way that embraces its past, helps its future, and provides  practical improvements for residents and visitors alike.

You can support the Big Bay Stewardship Council by making a donation and following along with their work via their website, bigbaystewardship.org. 

Battle Over a Dam Spawns a New Green Destination in Bosnia

Every year, Green Destinations organizes the Top 100 Destination Sustainability Stories competition, which invites submissions from around the world – a vetted collection of stories spotlighting local and regional destinations that are making progress toward sustainable management of tourism and its impacts. This Top 100 entry, submitted in 2021 from Bosnia, shows how a catalytic citizen battle to save a river – even if only partially successful – can knit together a new, community-based sustainable destination: Dinardica.

Fly fishing is one popular outdoor activity that remains possible after the successful fight to save the Sana River. [Photo courtesy of Green Destinations]

Submitted by Emir Dervisevic, Sustainability Coordinator

Dinardica Creates Itself by Fighting for its River

Located in western Bosnia and Herzegovina, the rural Dinardica region faced off in 2009 against a proposal for an externally funded hydropower plant to be built on its signature Sana River, which is extremely important for the biodiversity of a wide area of western Bosnia. A coalition of 20 citizens associations and hundreds of individuals actively opposed the construction of the dam. Dinardicans placed 230 hectares of land under official protection, including sources of the Sana River threatened by the dam – all during their first year at work. While assorted legal battles, campaigns, and protests failed to stop construction, they did succeed in moving the dam to a less harmful location.

The hydro campaign also succeeded in giving birth to a multi-stakeholder collaboration and a shared vision allied against domestic and international investors who sought to tear up local landscapes and ecosystems. In Dinardican eyes, preserving nature for the public and future generations was deemed far more important than exploiting natural resources for the short-term benefits of individuals.

The conservation of healthy ecosystems was a top priority for the region of Dinardica. [Photo courtesy of Green Destinations]

Dinardica’s story shows that it is possible to form a destination’s identity around protecting natural resources and transform itself into a green tourism destination. This success came as a result of establishing a formal organizational structure for destination management and development, which included government institutions, NGOs, and private companies as stakeholders. From there, the partners designed and launched a series of concrete actions to strengthen the brand of the local destination and transform Dinardica into a green tourist destination. A plan was initiated to protect the most valuable natural habitats. They renovated an old, abandoned school building and transformed it into a Visitor Center. Currently in the works, the Visitor Center is working to support solar panels with the intention of demonstrating the renewable energy potential for private households and tourist facilities to adopt.

A local farmer leads his cattle across a field. [Photo courtesy of Green Destinations]

Driving these environmental actions is the destination’s ambition to have a good future for their community, while using renewable energy and providing younger generations the opportunity to live decent lives.

The story of Dinardica is an inspiring example for other rural destinations who might be fighting against forest exploitation, coal mines, power generation stations on rivers, or mass tourism. Although Dinardica is still in the early stages of tourism, they have achieved significant results of environmental conservation. To read more from this Green Destinations’ Top 100 story, click here.

Cooperation on Jeju Island

Seonheul village on Jeju Island has undergone several transformations throughout its history, but in the last ten years, community-based tourism has become a mainstay — bolstering conservation, the local economy, and the social fabric of the village. Dr. Mihee Kang and Jeryang Ko explain how stakeholders came together to establish a social cooperative that changed the future of the village.

Power of Working Together: A Lesson from a Ramsar Wetland Village in Jeju, South Korea

Many government-supported rural development schemes focus too heavily on infrastructure; many villagers don’t know how to run a business. By contrast, the Korean village of Seonheul on Jeju Island has established a local business that would ensure economic sustainability even without government financial support. The goals were for all stakeholders to participate, with the village as the leader, and for profits to be distributed widely. This ‘social cooperative’ was just one feature of the area’s communal conservation and ecotourism development, which has been underway for years.

Residents of all ages participate in roundtable meetings, where they can share resources, concerns, and ideas. [All photos courtesy of Seonheul Village]

Seonheul lies inland on Jeju Island. This southernmost and largest island of South Korea has a population of around 670,000. It was formed by the eruption of an underwater volcano about 2 million years ago. Today, there are nine inhabited islands and 55 uninhabited islands in its administrative boundary. Jeju Island has been designated as a UNESCO World Natural Heritage Site, a Biosphere Reserve, and a Geopark.

Seonheul is an agricultural village with about 900 residents in 2021. It is one of 29 Korean ecotourism destinations designated by the Korean Ministry of Environment that are designed to protect nature and support community-based ecotourism development.

Hikers pause to admire the local tree species during a guided ecotour in Dongbaekdongsan.

A key site in the village is a gotjawal (rocky lava) volcanic forest called Dongbaekdongsan (or Camelia Hill), which is included in the biosphere reserve and the geopark. It is surrounded by an evergreen forest with a relatively warm climate at an elevation of less than 100m. Dongbaekdongsan was formed by lava as thin as tomato juice, which formed a plate at the base of the forest, eventually creating the wetlands of today.

Around 0.59 km2 of those wetlands, centered on ‘Meunmulkak’, have been designated a Ramsar Wetland. Dongbaekdongsan is rich in biodiversity; 13 of its more than 370 types of plants and 900  animal species are protected. There are more than 100 freshwater springs that are used for sacred prayers, drinking water for residents and animals, as well as for bathing water.

Forming a Committee with Stakeholders

Residents’ participation in the conservation and ecotourism development of Dongbaekdongsan (Camelia Hill) can be divided into three stages: (i) before 1981, (ii) after 1981, and (iii) after 2010. Until the early 1980s, Dongbaekdongsan was used as a village communal ranch and for water. There was a village forestry club that oversaw decision-making and enforced the rules of how the forest was used. This changed in 1981, when it was designated a Jeju Special-Governing Province Monument No.10 by the national government, due to its unique location as a natural forest in the center of the mountainous regions of Jeju. By this time, residents no longer depended on its resources. Water, wood, and charcoal were not the main necessities since sources for fuel changed, and a public water supply was introduced to the village, ultimately changing the village lifestyle.

In 2010, the Ministry of the Environment designated Dongbaekdongsan as a Protected Wetland and implemented capacity-building programs for the residents to protect its resources. From this point on, ecotourism and eco-education became the focus of the residents as a vehicle for conservation and a wise use of the resources through participation.

The following year, in 2011, the Village Council (VC) formed Dongbaekdongsan Conservation and Management Council (DCMC) , inviting stakeholders surrounding Dongbaekdongsan to join, such as provincial and municipal governments, environmental NGOs, experts, research institutes, and other related organizations. The Village Council leader is also the president of the DCMC. The DCMC meets every quarter to bring together outside stakeholders to discuss issues related to conservation and ecotourism development of the Dongbaekdongsan. However, the final decision is made at the village general assembly.

Learning Together, Sharing Responsibility, and Making Decision s Collectively

The VC internally holds resident meetings three times a year for residents to share information, prevent alienation, discuss responsibilities, and share benefits together. Once a year, a roundtable meeting is held for all residents to discuss the vision for the village.

The first roundtable meeting was held in February 2014. At least 100 -130 residents from all age groups attended the roundtable meeting. Each year, one table is saved for village children of all ages that allows them to proudly participate in village discussions and in the decision-making process as members of the village.

 

Members of the Village Council come together to discuss tourism strategies and divide up leadership responsibilities amongst each other.

Resident-led Conservation, Restoration, Monitoring, and Documentation

The VC also organizes capacity building training sessions for its residents regularly so the residents can take leadership in conservation and tourism development. Ecological monitoring by a group of residents is an important part of the ongoing training programs.

The ecological monitoring group consists of about 10 people including 5-6 residents, one expert, and 2-3 people from ecotourism associations and/or advisory groups. Since 2011, the group surveys ecological resources and monitors ecological changes monthly in Dongbaekdongsan. Based on the results of their activities, restoration of endangered species is continued by the village and/or the environmental agencies. The village also has a monitoring program engaging local students led by the village eco-teachers combined with the advice of a local professional organization. Currently, a few books about camellia trees, local grasses, and ferns of Dongbaekdongsan have been published by the VC in collaboration with resident monitoring groups and experts, and a book about mushrooms will be published soon.

Building a Village Enterprise — the ‘Social Cooperative Seonheulgot’

Rather than relying on government subsidies, the village worked to establish a business that would ensure economic sustainability even after government subsidies stop. The business structure was to ensure that all stakeholders would participate, with the village as the primary leader, and that the profit from the business would be distributed widely.

An example of village ecotourism promotional material.

After discussion and deliberation for many years on the type of business required, a collective decision was made during a roundtable discussion with 130 residents in attendance: To create the ‘Social Cooperative Seonheulgot.’ Its objective was ‘conservation of Dongbaekdongsan and residents’ happiness’.

Resident concerns and satisfaction are monitored regularly. Currently, Seonheulgot manages the Dongbaekdongsan Wetland Center and operates ecotours, local product sales, interpretation service, and community eco-education programs. Their two ecotour products are certified as low-carbon tours by the Korean Ministry of Environment.

All Age Groups Participate in Ecotourism Development

Older residents engage in literary and artistic activities, drawing, writing, and producing books that are sold as souvenirs.

A plastic-free event lunch box.

Residents in their 40s and 50s typically take the role of planning and leading ecotourism programs, while there are women’s groups in their 50s to 70s that conduct food-experience programs to provide tourists with local specialties. There are even teenagers who serve as eco-guides, and men in their 70s serving as “uncle” eco-guides. In addition, the annual village festival is a plastic-free event.

Residents Teach Nature and Culture at Schools, Drawing Outside Students

The Seonheul elementary school invites village eco-guides to its regular environmental classes. These trained village eco-teachers deliver classes for the students every week, teaching not only ecology but also traditional knowledge and cultural values of the village. In 2014, this elementary school nearly closed with only 20 students enrolled, but the popularity of this program has led students to transfer in from other provinces. Today, the school has over 110 students, 90% of which are transfer students.

The Power of a Cooperative Network and Intermediate Supporting Organization

Seonheul is regarded as a good case of community-based ecotourism development in Korea because the VC engaged with different stakeholders and it took a democratic process in the decision making. Support from Jeju Ecotourism Association and Jeju Ecotourism Center provided advice from the start of the village ecotourism development.

In Korea, there have been hundreds of rural village tourism development projects supported by the relevant government agencies. Many are government-led projects that focus too heavily on infrastructure development, and/or the villagers lacked the capacity to establish a sustainable tourism business structure.  Only handful of cases can be considered successful community-based tourism examples. But when the roles of each stakeholder are clear and when the local community takes primary responsibility, then sustainable community-based tourism is possible.

This is not to say that the Seonheul Village case is perfect. Conflicts between residents and/or stakeholders still exist, there is a risk of overtourism, and the community has experienced difficulties in operating a business that is economically sustainable. However, the future is certainly positive. This village has learned over the past 10 years to communicate and solve its problems together.

Saving a Wisconsin Trout Stream

[Above: Shooting in Wisconsin’s “Kinni.” Photo: Erika Gilsdorf]

Kinnickinnic River, Wisconsin – Our original concept video (featuring the same young hosts as in Sierra Gorda) takes a look at a success story in rural and notes-rural Wisconsin. Shot off-season in November, young travelers have fun while learning about the rescue an endangered trout stream, Wisconsin’s Kinnickinnic River, known among locals and anglers as “the Kinni.” You can watch it as a short clip, 15 seconds to a minute, suitable for social media—

—or longer, up to 4 minutes, suitable for Youtube and websites:

Under the leadership of DSC video producer Erika Gilsdorf,

➤   WE INVITE APPLICATIONS

. . . for your stewardship success story to be featured as the next World’s Inspiring Place in the online series. We will assist with arranging the necessary tax-deductible funding and distribution options. There are lots of ways to do this. For a conversation and more details, contact us: info@destinationcenter.org.